I didn't receive my order: Don't worry, I've got you covered!

Hello, my dear crochet enthusiasts!

I know how much excitement and a bit of anxiety can come with waiting for your new digital crochet pattern to arrive. It's like waiting for a first date: thrilling and a tad nerve-wracking! But what if your order hasn't shown up yet? Fear not, I'm here to guide you through it!

Step 1: Patience is Key. Once you've completed your payment, a download link will appear on the same page. Think of it as magic, minus the wand! Just give it a moment to show up.

your order here

Step 2: Check Your Email. Closed the page by accident (hey, it happens to the best of us!)? Don't worry. I've sent an email with the download link to the address you provided. It's like a message in a bottle, but faster!

check your email

Step 3: The Mysterious "Spam" Folder. Can't see an email from info@crochetclub.store? It might be taking a mini-vacation in your spam folder. Do check there; it might be hiding!

check spam folder

Step 4: Send an SOS. Still can't find your order? It might have gotten lost in the vast internet sea, or, horror of horrors, you might have made a typo in your email address. Don't panic! It's not the end of the world. Just drop me a message at info@crochetclub.store or here in this chat. Remember to provide your correct email address, and I'll resend your order faster than you can say "crochet"!

chat me

I'm always here to help you with any questions or issues. After all, we're one big crochet family, aren't we?

With love and a smile, 

Anna

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1 comment

Helpfully

Inna

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